Shipping and returns

Your pack shipment

Packages are generally dispatched within 2 days after your order is placed and are shipped via Canada Post. No signature is required with our standard shipping method. If you prefer your delivery to require a signature, an additional cost will be applied, so please contact us directly if you wish wish for this option.

Shipping fees include handling and packing fees as well as postage costs. Shipping fees are fixed according to the amount in dollars of the shipment (see shipping costs below).

We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.


Shipping fees



Shipping within Quebec* 

$1 to $24,99 = $5 CAD

$25 to $49,99 = $9 CAD

$50 to $74,99 = $13 CAD

Over $75 = Free



Shipping within Canada (other provinces)*

$1 to $24,99 = $7 CAD

$25 to $49,99 = $11 CAD

$50 to $74,99 = $15 CAD

Over $75 = Free



Shipping to the USA (continental US only)*

$1 to $24,99 = $8 CAD

$25 to $49,99 = $15 CAD

$50 to $74,99 = $25 CAD

Over $75 = Free


*Extra charges for remote areas may apply. Contact us directly at info@pigeonletterpress.com to check fees for your location.

Returns

All sales are final unless you have not received the correct item or if there is a manufacturers defect (please provide a picture as proof). Should this be the case, please contact us at info@pigeonletterpress.com.